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Customer Service

Delivery

Hello and welcome to the shipping and delivery information page! Here you can get acquainted with useful information on terms and conditions of our goods delivery

All in-stock merchandise is normally shipped from our warehouse within 48-hours of placing your order (excluding holidays and weekends). If the order was placed over a weekend or holiday, shipment will normally be made on the next business day. If an item is on backorder you will be notified. From the Secure Checkout page you'll see your item description, price and delivery timing. Where available, you can also choose a faster delivery method for each item on your order, for an additional fee. Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order. We use the best carriers in the business to make sure your order gets to you on time and undamaged. Whilst all care will be taken when packaging your goods Hollyhock Batteries Plus is not liable for goods lost or damaged in transit. 

Flat Rate Shipping

Flat Rate shipping is available on most items. Additional shipping cost may incur for anything over 20kg or if your address is in remote or hard to get to parts of Australia. If this is the case you will be contacted after you place your order

Terms & Conditions

    • Australian Dollars & GST

      All prices are expressed in Australian dollars and are subject to 10% GST (goods & services tax) unless otherwise stated.

    • Freight

      Freight may be applicable at cost unless otherwise agreed.

    • Transfer of Ownership

      Ownership does not pass to the purchaser until goods are paid for in full and funds have been cleared.

    • Pricing

      While we shall endeavour to keep pricing current at all times, pricing may be subject to change without notice.

    • Agreement between user and HBPlus

      The HBPlus Web Site is comprised of various Web pages operated by HBPlus. The HBPlus Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the HBPlus Web Site constitutes your agreement to all such terms, conditions, and notices.

    • Modification of these terms of use

      HBPlus reserves the right to change the terms, conditions, and notices under which the HBPlus Web Site is offered, including but not limited to the charges associated with the use of the HBPlus Web Site.

    • Links to third party sites

      The HBPlus Web Site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of HBPlus and HBPlus is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. HBPlus is not responsible for web casting or any other form of transmission received from any Linked Site. HBPlus is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by HBPlus of the site or any association with its operators.

    • No unlawfull or prohibited use

      As a condition of your use of the HBPlus Web Site, you warrant to HBPlus that you will not use the HBPlus Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the HBPlus Web Site in any manner which could damage, disable, overburden, or impair the HBPlus Web Site or interfere with any other party's use and enjoyment of the HBPlus Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the HBPlus Web Sites.

    • Trademarks

      The names of actual companies and products mentioned herein may be the trademarks of their respective owners. The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred. Any rights not expressly granted herein are reserved.

    • Copyrights & Trademarks Notices

      All contents of the HBPlus Web Site are: and/or its suppliers. All rights reserved.

Liability Disclaimer

The information, software, products, and services included in or available through the HBPlus web site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. HBPlus and/or its suppliers may make improvements and/or changes in the HBPlus web site at any time. Advice received via the HBPlus web site should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation. HBPlus and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the HBPlus web site for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided "as is" without warranty or condition of any kind. HBPlus and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement. >To the maximum extent permitted by applicable law, in no event shall HBPlus and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the HBPlus web site, with the delay or inability to use the HBPlus web site or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the HBPlus web site, or otherwise arising out of the use of the HBPlus web site, whether based on contract, tort, negligence, strict liability or otherwise, even if HBPlus or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the HBPlus web site, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the HBPlus web site.

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